Dear Lana,

Thank you for all the work that you are doing on my file.

I have made contact over the phone with Glenn and you are right, he has a bubbly personality, and sound really bright and happy, which is lovely. Plans are currently being made to make direct contact, so I am getting rather excited, and hopefully will be able to report back with good news.

He sounds actually quite interesting, and reading his details, sounds very much like the person that I would be interesting in meeting. It sounds as if he and I are very much alike both having September birthdays, and being the same temperament may get on like a house on fire as well as having a few other things in common, so we are on the right track.

Hope that you are well and enjoying life as you always sound as if you are.

Thanks for all your help. Look forward to hearing from you soon.

Kind regards,

Ursula